Delivery Information

Delivery Information

UK delivery is free for all orders.
For overseas shipments, we offer two shipping services - Royal Mail International Standard, and Royal Mail International Tracked and/or Signed (where applicable).

We aim to dispatch all in-stock items by the end of the next working day.
Pre-orders are dispatched 1-2 working days before their release date, as long as they are received in time from the suppliers.
Items marked as 'On Request' and will be dispatched as soon as possible. On ordering we order from the manufacturer and then provide you with an ETA. If we feel the order will take too long a time we will attempt to source the item from another supplier to get it to you as soon as possible.
In rare cases, new releases are only delivered to us on release day, and we will aim to dispatch them as soon as possible.
Where an item is marked with a lead time, we aim to dispatch the order within the stated time. Sometimes there can be delays that are out of our hands, but we will always communicate those with you.

Where signature is required for a delivery, you are responsible for either making sure someone is there to receive your order, or for re-delivery.


We are happy to accept returns in line with the distance selling regulations. 
If goods you have purchased from us are damaged or faulty in any way, we will replace where possible, and otherwise refund you. Please allow up to 7 days for us to process your refund after we receive your returned items,
If you have purchased something that you no longer require, please fill in the returns form on our website, and return the goods to us within 14 days of your purchase in the condition it was sent out in. We can then refund the cost of your goods. 

Contact Information


11 Marine Place, Seaton
Devon, EX12 2QJ
United Kingdom


+44(0)1297 21935

Working Days / Hours:

Monday - Friday: 9am - 5:30pm
Saturday: 11am - 4pm
Sunday: Closed

What we Are | What We do

Trade In Service

Disc Cleaning & Repair


Event Space

Retro Gaming

Expert Knowledge

Family Orientated

Happy to Help

3D Printing

About us


Itemdrop was founded in 2013 by a husband and wife team, and has grown from our love for all things gaming to what it is today. As well as an online retailer, we trade from our bricks and mortar shop in East Devon. We also run a Friday evening event named Bring Your Geek that allows people to share their passions and provide event space for people to run various groups from our store.

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